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Author Topic:   Help With Virus From FB
Ami Anne
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Posts: 68228
From: Pluto/house next to NickiG
Registered: Sep 2010

posted August 14, 2016 11:24 AM     Click Here to See the Profile for Ami Anne     Edit/Delete Message   Reply w/Quote
I took a post from David Wolfe, who is a nutritionist, and put it on my FB page for my website

It said it had a virus.

FB will not let me log on until I download their virus protection

I tried my own first but that did not work.

The thing is that their scan has already been on for 3 hours and is still scanning.

I tried last night but it was taking so long that I had to go to bed lol

Anyone have this and what happened?

Thanks so much for any help xoxox

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Ami Anne
Moderator

Posts: 68228
From: Pluto/house next to NickiG
Registered: Sep 2010

posted August 14, 2016 11:25 AM     Click Here to See the Profile for Ami Anne     Edit/Delete Message   Reply w/Quote
Malware Removal
It says this and I can't log on

Kaspersky Malware Scanner is now checking your computer and trying to remove any malware that's found.
You can log into Facebook and the scan will continue working. We'll send you a Facebook notification when the scan is finished

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juniperb
Moderator

Posts: 9437
From: Blue Star Kachina
Registered: Apr 2009

posted August 14, 2016 12:05 PM     Click Here to See the Profile for juniperb     Edit/Delete Message   Reply w/Quote
"FB will not let me log on until I download their virus protection"

Does FB have it`s own virus protection or is that the actual virus instead asking to be activated by downloading it?

Trend Micro Housecall is an online virus scanner that is really good and zaps most virus`s. I have had to use it when the virus blocked me from using my own protection scanner.

http://housecall.trendmicro.com/

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Partial truth~the seeds of wisdom~can be found in many places...The seeds of wisdom are contained in all scriptures ever written… especially in art, music, and poetry and, above all, in Nature.

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Ami Anne
Moderator

Posts: 68228
From: Pluto/house next to NickiG
Registered: Sep 2010

posted August 14, 2016 01:23 PM     Click Here to See the Profile for Ami Anne     Edit/Delete Message   Reply w/Quote
I just went out to lunch so it has been on from 8:30 to now and it still is on. I don't get this

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juniperb
Moderator

Posts: 9437
From: Blue Star Kachina
Registered: Apr 2009

posted August 14, 2016 01:24 PM     Click Here to See the Profile for juniperb     Edit/Delete Message   Reply w/Quote
It doesn`t sound like it is working. Give trendmicro a shot.

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Partial truth~the seeds of wisdom~can be found in many places...The seeds of wisdom are contained in all scriptures ever written… especially in art, music, and poetry and, above all, in Nature.

Linda Goodman

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Ami Anne
Moderator

Posts: 68228
From: Pluto/house next to NickiG
Registered: Sep 2010

posted August 14, 2016 02:47 PM     Click Here to See the Profile for Ami Anne     Edit/Delete Message   Reply w/Quote
My website guy said I should not have tried to fix it with the protector FB gave.

Now you tell me

I got on through internet explorer but for everyone else, don't use the "virus protector" Fb says to use


UURRGGGHH

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Ami Anne
Moderator

Posts: 68228
From: Pluto/house next to NickiG
Registered: Sep 2010

posted August 14, 2016 10:32 PM     Click Here to See the Profile for Ami Anne     Edit/Delete Message   Reply w/Quote
I installed Kaspersky Internet Security 7 last night. I have 2 questions. Are there any parameters worth turning off? I think it's slowed my computer down just a bit and making some things lag.

Secondly, a full scan started at 5am. It's now 12pm and it's only 56% done with a finish time of 5.30pm today. That's over 12 hours to scan my pc which consists of 2 hardrives, 115GB and 31GB. Isn't 12 hours somewhat excessive? PC Cillin used to scan in much less time. I mean, it's good it's being thorough but I would have hoped it might have been done so I can use the computer.

Some people say this scan takes 26 hours

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Ami Anne
Moderator

Posts: 68228
From: Pluto/house next to NickiG
Registered: Sep 2010

posted August 15, 2016 03:19 PM     Click Here to See the Profile for Ami Anne     Edit/Delete Message   Reply w/Quote
Update on this

My computer store is working on this

It was FB and not a lack in my computer, although they said my Flash was not up to date, which could have prevented it

They are trying to call FB about it.

Still may not be resolved until tomorrow, hopefully, then, even

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Ami Anne
Moderator

Posts: 68228
From: Pluto/house next to NickiG
Registered: Sep 2010

posted August 16, 2016 09:42 AM     Click Here to See the Profile for Ami Anne     Edit/Delete Message   Reply w/Quote
This is what happened for anyone who finds themselves in a similar situation.

I did not update the flash player and something else.

Hence, Mal ware embedded in FB could get into my computer.

The FB scan was legit but it was not good enough to get rid of the mal ware

Even my computer store could not run virus scans and get rid of the mal ware until they contacted Fb and did something lol

However, the take away lesson is to update all your things lol

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Randall
Webmaster

Posts: 68589
From: Saturn next to Charmaine
Registered: Apr 2009

posted August 18, 2016 01:57 PM     Click Here to See the Profile for Randall     Edit/Delete Message   Reply w/Quote
Good to know.

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Ami Anne
Moderator

Posts: 68228
From: Pluto/house next to NickiG
Registered: Sep 2010

posted August 18, 2016 07:01 PM     Click Here to See the Profile for Ami Anne     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by Randall:
Good to know.


Man, Randall, what a trip lol

Every day, she told me to update things like flash player etc

I have a program called NIghty Nite, I think it is

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