posted April 17, 2014 11:23 AM            

You know, I feel like the customer really got caught up in the details of things--was there paper work involved with this? This person I feel was feeling absolutely justified for interacting with you this way (very self confident) and probably having a very emotional day and that influenced their reaction to you.

Overall, the possibility of them saying something appears as a 10 of wands--which means they either are going to unload their problems, or carry them within--I see this usually as just *feeling a lot of things, not necessarily expressing them*

Don't worry Milly, because your boss sees you in a very good light. Do you have a close relationship with them? You appear as the Empress here...very patient and very peaceful. The customer was looking at you in terms of your authority which they definitely feel you had at the moment.

As far as the ultimate outcome for you, The Magician appears.....which I take as meaning two things in this instance:

1.) You are seen a s communicator who is very strong and clear

2.) You can go to the boss before hand and explain the situation from your POV if you haven't already--this card may be encouraging you to clear the air yourself before anything gets out of hand.

**Also, as far as the customer service job goes, I asked for advice and The Moon card appeared--I take this to mean that you should appeoach your job from a less emotional standpoint and try not to put all of your emotions into the job--if that makes sense. Protect yourself (energy wise) since you come into contact with so many people.

posted April 17, 2014 05:47 PM            

She definitely was self confident, arrogant even. She felt like she should get the item for free, store policy says no so I told her if she isn't happy with the price, don't buy it. She was very angry when I said that and demanded to talk to the manager.

In the end, the manager gave a 'discount' for her (she always sucks up to the customers because she's scared that they'll file a complaint against the store, but against a worker it's totally ok).

My boss was indeed surprised when the customer was saying bad things about me, she didn't believe it at first because she views me as the 'baby' of the store, me being the youngest, quiet, calm & etc. Most of the time I'm peaceful.

I already talked to her and she asked me to explain my POV, because she couldn't believe it.

The whole emotional distance thing I should apply but I have difficulty. I am sort of empathetic. I'm like a sponge that absorbs peoples emotions, and being in contact with the public, I absorb many different emotions and vibes. I also have cancer in my 6th house of service & employment, which explains where I invest my emotions in.

I have two options: either a) stop working with the public and start working in a part time job that requires me to work alone or b) start applying emotional distance. It will take a lot of practice.

For now, I don't plan on quitting because I know how hard it is to find a job, I always remember the struggle I went through & I am constantly reminded by friends, coworkers and even some customers of the progress I have made.