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missblyss
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Posts: 1869
From:
Registered: May 2016

posted May 18, 2018 08:22 PM     Click Here to See the Profile for missblyss     Edit/Delete Message   Reply w/Quote
you guys, someone is posting awful reviews of my product saying that it has made their teeth dissolve!

this is insane, i have so many positive reviews and the only reason im making this paste is because so many people have healed with it. i have probably 70 reviews of people who have healed. but now it seems like this is turning into a "witch hunt" where people are attacking me and blaming me

one lady said that her son hit his mouth on the cement and his tooth broke and thinks its because my toothpaste made it brittle...

really can someone exchange with me? im so confused. i had so much spiritual guidance to be creating this product but now i just don't know what to do

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Saille
Knowflake

Posts: 854
From: Stubborn Aries
Registered: Apr 2015

posted May 18, 2018 09:10 PM     Click Here to See the Profile for Saille     Edit/Delete Message   Reply w/Quote
missblyss:


Hi Miss
Whats your question?

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missblyss
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Posts: 1869
From:
Registered: May 2016

posted May 18, 2018 09:28 PM     Click Here to See the Profile for missblyss     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by Saille:
missblyss:


Hi Miss
Whats your question?


i guess just guidance for this situation. sorry if i was not making sense lol

but i have a product that has been blowing up from ppl healing with it. i have many good reviews... then today someone says that they had a terrible experience with it and all these people are freaking out saying that my product is **** now (from one bad review)

i just don't even know what to ask. how do i get through this?

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Saille
Knowflake

Posts: 854
From: Stubborn Aries
Registered: Apr 2015

posted May 18, 2018 09:39 PM     Click Here to See the Profile for Saille     Edit/Delete Message   Reply w/Quote
From what I getting, take a chapter from what celebrities with business's do, like jessica alba's honest company and her suncreen.
Reach out the the individual to hear thier side of the story, be sympathetic and imagine if it had happened to your child.

explain the ingredients what the positive aspect of them are, and how its benefits used correctly, and offer a complimentary replacement.
What I am getting is that these people want to know its not a big company or horrble person just trying to get their money, connect with them so they know you are human who can listen to them and trying to find a solution...have them know how they can reach out to you...having them speak or connect with you makes an emotional connection, and they'll understand.
Mention you have children as well and know how important their well-being is.

So main point is connect with them and let them know you understand thier side and want to help solve the issue.

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missblyss
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Posts: 1869
From:
Registered: May 2016

posted May 18, 2018 10:06 PM     Click Here to See the Profile for missblyss     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by Saille:
From what I getting, take a chapter from what celebrities with business's do, like jessica alba's honest company and her suncreen.
Reach out the the individual to hear thier side of the story, be sympathetic and imagine if it had happened to your child.

explain the ingredients what the positive aspect of them are, and how its benefits used correctly, and offer a complimentary replacement.
What I am getting is that these people want to know its not a big company or horrble person just trying to get their money, connect with them so they know you are human who can listen to them and trying to find a solution...have them know how they can reach out to you...having them speak or connect with you makes an emotional connection, and they'll understand.
Mention you have children as well and know how important their well-being is.

So main point is connect with them and let them know you understand thier side and want to help solve the issue.


thank you!

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missblyss
Knowflake

Posts: 1869
From:
Registered: May 2016

posted May 18, 2018 10:48 PM     Click Here to See the Profile for missblyss     Edit/Delete Message   Reply w/Quote
Do you have a question?

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missblyss
Knowflake

Posts: 1869
From:
Registered: May 2016

posted May 18, 2018 11:14 PM     Click Here to See the Profile for missblyss     Edit/Delete Message   Reply w/Quote
Bump

Does anyone else wanna exchange

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Saille
Knowflake

Posts: 854
From: Stubborn Aries
Registered: Apr 2015

posted May 19, 2018 04:10 AM     Click Here to See the Profile for Saille     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by missblyss:
Do you have a question?

I'm trying to decide whether I should break up with an ex or not, and why there seems to be confusion.

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Rheanna
Knowflake

Posts: 432
From: The Orient
Registered: Mar 2014

posted May 19, 2018 07:20 AM     Click Here to See the Profile for Rheanna     Edit/Delete Message   Reply w/Quote
Miss B,

I would second Saille that a personal approach would be the best.

Please take in mind that in the future there would always people who give bad review, no matter how good your product is.

Did the reviewer post pics to verify the incident? Could it be done by a competitor?

Let me ask you this:
What could you do to boost more good reviews?

I had the similar experience: the first six months when I ran a home-hostel (we did not have a sign so business was fully dependent on reviews), I had a lady guest who had OCD (Obsessive Compulsive Disorder)..Unfortunately, to save money, she chose to stay in mixed-dormitory. Small frictions happened here and there. I asked other guests to be more understanding. Until one night she got into panick attack (that breathing in the same room with other people could transmit diseases-mind you, she has been staying for more than 10 days) she demanded the window be opened. Problem was, open window meant noise from the street. So, at three in the morning I was awaken from loud noises, she in her panick mode yelling berated the f-word (plus racism - she is Chinese American) to one British guest who could not tolerate the noise.
As soon as I entered the room, she stopped yelling and said hello to me in the sweetest tone.
I can't remember what I said. But I handled it ok. Kind of reminding her that we all had wonderful immunity system. Window closed. Everybody got back to sleep.
The next morning I asked her to find a new hostel, politely.
Then she got her revenge. 29% out of 100% review with all negative comments on cleanliness and everything.
I was so angry - it was my first bad review ( I had around 70 reviews with average of 92%) and it was based on revenge. The booking site refused to change or put the review down.
The staying guests helped with their reviews to balance out. One experienced traveller told me not to worry. People will see that if majority give you good reviews, they will skip one or two bad ones.
I ended up running the hostel for 5 more years. A few more bad reviews and a lot more good ones. And business was all good.

Wish you luck with your business! More good reviews to come!

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missblyss
Knowflake

Posts: 1869
From:
Registered: May 2016

posted May 19, 2018 09:20 AM     Click Here to See the Profile for missblyss     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by Rheanna:
Miss B,

I would second Saille that a personal approach would be the best.

Please take in mind that in the future there would always people who give bad review, no matter how good your product is.

Did the reviewer post pics to verify the incident? Could it be done by a competitor?

Let me ask you this:
What could you do to boost more good reviews?

I had the similar experience: the first six months when I ran a home-hostel (we did not have a sign so business was fully dependent on reviews), I had a lady guest who had OCD (Obsessive Compulsive Disorder)..Unfortunately, to save money, she chose to stay in mixed-dormitory. Small frictions happened here and there. I asked other guests to be more understanding. Until one night she got into panick attack (that breathing in the same room with other people could transmit diseases-mind you, she has been staying for more than 10 days) she demanded the window be opened. Problem was, open window meant noise from the street. So, at three in the morning I was awaken from loud noises, she in her panick mode yelling berated the f-word (plus racism - she is Chinese American) to one British guest who could not tolerate the noise.
As soon as I entered the room, she stopped yelling and said hello to me in the sweetest tone.
I can't remember what I said. But I handled it ok. Kind of reminding her that we all had wonderful immunity system. Window closed. Everybody got back to sleep.
The next morning I asked her to find a new hostel, politely.
Then she got her revenge. 29% out of 100% review with all negative comments on cleanliness and everything.
I was so angry - it was my first bad review ( I had around 70 reviews with average of 92%) and it was based on revenge. The booking site refused to change or put the review down.
The staying guests helped with their reviews to balance out. One experienced traveller told me not to worry. People will see that if majority give you good reviews, they will skip one or two bad ones.
I ended up running the hostel for 5 more years. A few more bad reviews and a lot more good ones. And business was all good.

Wish you luck with your business! More good reviews to come!


Thank you so much
The stress of this is really getting to me, i almost feel depressed
But trying to focus on the positive and my kids

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missblyss
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Posts: 1869
From:
Registered: May 2016

posted May 19, 2018 09:57 AM     Click Here to See the Profile for missblyss     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by Saille:
I'm trying to decide whether I should break up with an ex or not, and why there seems to be confusion.



Hey there! So i am of the belief that if you are thinking all the time whether or not you should break up with someone, it is because there is a 99% chance that you should. I donít think you have those thoughts when it is really a healthy positive relationship..


The cards show that he has two sides,you are holding on to some degree because of that sweet, loving side that you feel he was once more anchored in... however, he is not acting out of that same loving energy and is being more temperamental and angry.

The last card is strength and to me that is saying, demand what you want and be fully willing and ready to walk away. And if he doesnít meet you there, then do it. You will reach your highest outcome for yourself in this situation by sticking to your guns

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missblyss
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Posts: 1869
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Registered: May 2016

posted May 19, 2018 09:58 AM     Click Here to See the Profile for missblyss     Edit/Delete Message   Reply w/Quote
Is anyone else around to exchange?

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Saille
Knowflake

Posts: 854
From: Stubborn Aries
Registered: Apr 2015

posted May 20, 2018 03:06 AM     Click Here to See the Profile for Saille     Edit/Delete Message   Reply w/Quote
Thank you!!

[QUOTE]Originally posted by missblyss:
[B] [QUOTE]Originally posted by Saille:
[b] I'm trying to decide whether I should break up with an ex or not, and why there seems to be confusion.

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Randall
Webmaster

Posts: 97782
From: From a galaxy, far, far away...
Registered: Apr 2009

posted May 24, 2018 10:44 PM     Click Here to See the Profile for Randall     Edit/Delete Message   Reply w/Quote
Bump!

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Randall
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From: From a galaxy, far, far away...
Registered: Apr 2009

posted May 28, 2018 11:07 PM     Click Here to See the Profile for Randall     Edit/Delete Message   Reply w/Quote
Bump!

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Randall
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Posts: 97782
From: From a galaxy, far, far away...
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posted June 04, 2018 07:44 PM     Click Here to See the Profile for Randall     Edit/Delete Message   Reply w/Quote
Bump!

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missblyss
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Posts: 1869
From:
Registered: May 2016

posted June 08, 2018 04:00 PM     Click Here to See the Profile for missblyss     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by Saille:
Thank you!!

[QUOTE]Originally posted by missblyss:
[B] [QUOTE]Originally posted by Saille:
[b] I'm trying to decide whether I should break up with an ex or not, and why there seems to be confusion.


hey so sorry love, i missed this. do you still want this question?

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Saille
Knowflake

Posts: 854
From: Stubborn Aries
Registered: Apr 2015

posted June 08, 2018 09:19 PM     Click Here to See the Profile for Saille     Edit/Delete Message   Reply w/Quote
No dear, you answered it !

Thank you

J

quote:
Originally posted by Saille:
Thank you!!

[QUOTE]Originally posted by missblyss:
[B] [QUOTE]Originally posted by Saille:
[b] I'm trying to decide whether I should break up with an ex or not, and why there seems to be confusion.


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missblyss
Knowflake

Posts: 1869
From:
Registered: May 2016

posted June 09, 2018 01:19 PM     Click Here to See the Profile for missblyss     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by Saille:
No dear, you answered it !

Thank you

J


i did? lol im losing my mind!

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Randall
Webmaster

Posts: 97782
From: From a galaxy, far, far away...
Registered: Apr 2009

posted June 16, 2018 06:11 PM     Click Here to See the Profile for Randall     Edit/Delete Message   Reply w/Quote

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Rheanna
Knowflake

Posts: 432
From: The Orient
Registered: Mar 2014

posted June 16, 2018 10:50 PM     Click Here to See the Profile for Rheanna     Edit/Delete Message   Reply w/Quote
How are you MissB? How does your business go?

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Randall
Webmaster

Posts: 97782
From: From a galaxy, far, far away...
Registered: Apr 2009

posted June 24, 2018 06:38 PM     Click Here to See the Profile for Randall     Edit/Delete Message   Reply w/Quote
Bump!

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TheThirdOne3
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Posts: 130
From:
Registered: May 2018

posted June 24, 2018 11:50 PM     Click Here to See the Profile for TheThirdOne3     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by missblyss:
you guys, someone is posting awful reviews of my product saying that it has made their teeth dissolve!

this is insane, i have so many positive reviews and the only reason im making this paste is because so many people have healed with it. i have probably 70 reviews of people who have healed. but now it seems like this is turning into a "witch hunt" where people are attacking me and blaming me

one lady said that her son hit his mouth on the cement and his tooth broke and thinks its because my toothpaste made it brittle...

really can someone exchange with me? im so confused. i had so much spiritual guidance to be creating this product but now i just don't know what to do


I wish I knew what ti tell you and I'm so so sorry that this is happening you dont deserve this. What I can day, even if it helps only a little is that nothing will "make teeth dissolve". But I'm so so sorry you're going through this and I hope things get better. Please keep me updated!

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Randall
Webmaster

Posts: 97782
From: From a galaxy, far, far away...
Registered: Apr 2009

posted June 29, 2018 04:06 PM     Click Here to See the Profile for Randall     Edit/Delete Message   Reply w/Quote
It will be okay.

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Randall
Webmaster

Posts: 97782
From: From a galaxy, far, far away...
Registered: Apr 2009

posted July 06, 2018 09:35 AM     Click Here to See the Profile for Randall     Edit/Delete Message   Reply w/Quote
How is your business going?

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