posted March 06, 2008 02:09 AM
Life goes Full cricle.if anything the Call Center industry in India seems to reinstate this mantra
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India's Call-Center Jobs Go Begging
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Young people say it is no longer worthwhile going through sleepless nights serving customers halfway around the world. They have better job opportunities in other fields. The work is tiring and stressful and offers few career advancement opportunities, says Dr. A. Sankara Reddy, head of Sri Venkateswara College in New Delhi. In response to students' complaints, Reddy said the college a few months ago banned call center recruiters from campus. At least a handful of other local colleges over the last few years have made the same decision.
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--------------------------------------------- http://www.time.com/time/business/article/0,8599,1671982,00.html
THAT is when the circle happens
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India's Outsourcing Boom Runs Into Trouble
Shortage of Skilled Workers Could Mean Losing Jobs to the Philippines and China
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Could Foreigners Benefit?
The labor shortage, however, is good news for foreigners. Disgruntled British and American workers who have seen their jobs outsourced to India could get them back -- with one catch. They need to move to India where their English and their accents will be an asset.
"When foreigners take calls from their respective countries, it helps that they know the culture of the person they are speaking to. That can often be the differentiating factor between a successful Indian outsourcing company and a failure," Avaneesh Nirjar, chief operating officer of Hero ITES, an outsourcing firm.
Young British graduates just out of college and looking for a year's travel and work experience are already taking jobs in New Delhi, Bangalore and Bombay. So are British call center workers looking for a change?
Currently, about 30,000 to 50,000 foreigners work in the outsourcing industry. But a World Bank report says that by 2009, up to 16,000 of those jobs will be filled not by Indians but by Britons.
It's estimated that, apart from fluent English speakers, the outsourcing industry will also need 160,000 professionals with European languages by 2010. Only 40,000 Indians are expected to have this specialization. The remaining 120,000 jobs will have to be filled by Europeans or Americans.
At the New Delhi offices of Technovate e-Solutions, more than 100 foreigners from nine nationalities work alongside 900 Indians carrying out the sales, telesales and booking work for e-Bookers, a European online travel agency.
Tea Westerlund, 35, from Finland, said she came for the challenge and experience of a new culture.
"This experience will widen my career opportunities in the future. Most people in Finland tend to stay there, so it will be a big plus for me to have worked here," she said. "In the meantime, I'm being looked after and having a fantastic time."
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http://abcnews.go.com/International/story?id=1428299
now THAT is something
Americans , British and Chinese SHIFTING to India , to do THEIR jobs. LMAO.