posted March 26, 2004 05:10 PM
I'm sick of them and will take the karma of my impatience over having to push my way through another stinking impersonal touch tone menu!You know what I'm talking about. Press one for this and 2 for that and * to hear the choices again. They hardly EVER lead to a human being...just more menus and less service. What a crock of burglar turds!
Well the solution hit me quite by accident the other day:
Not EVERYONE has a touch tone phone. So there MUST be a way for customers without one to get through (in most cases anyhow.) And if there was, it would either lead to a human being, or to a voice recognition system. I crossed my fingers and dialed.
This time, when the phone company's automated annoyance device asked me to press 1 for English or 2 for Espanyol...I pressed NEITHER. The charming, but persistent robo-receptionist chided me with a repetition of the menu choices...then...
"RIIIIING....RIIIIIING.....This is operator 423, my name is James...how may I help you?"
At LAST a human being with NO menu wait!! And NOW...to the purpose of my call:
"I'm sorry, your customer is not at the phone right now because he got tired of waiting on hold. Please stand by, as his bowel volume is particularly high this afternoon. As always, he appreciates your patience...
I'm sorry, your customer is not at the phone right now..."
daf
Lindaland
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posted March 26, 2004 05:10 PM
